How to Master Change, Culture & Communication for Leadership Success

In this episode of the HR L&D Podcast, Nick Day sits down with Curtis Bateman, a leadership expert from FranklinCovey, to explore the Three C's of Leadership: Change, Culture, and Communication. These pillars are crucial for leading successful teams in today’s rapidly evolving workplace.

What You'll Learn in This Episode:

• The 4 stages of navigating change: Status Quo, Disruption, Adoption, and Innovation.
• How to build a high-trust culture that fosters creativity and engagement.
• Communication strategies for balancing courage and consideration in tough conversations.
• Why resilience alone isn’t enough and how to equip teams with the right tools and support.
• Actionable leadership tools, including the “Hurdles, Quicksand, and Brick Walls” framework.

Curtis shares practical advice and real-world examples of how leaders can cultivate empathy, build trust, and inspire their teams through change. 

Whether you're managing a large organization or leading a small team, this episode is packed with actionable insights to elevate your leadership game.

Hit that like button for more episodes like this!

—-------------------------------—-------------------------------—--------------------

Today’s HR L&D podcast is brought to you by Deel, the all-in-one global-first people platform. Learn how to streamline payroll for your global team with our comprehensive checklist to help ensure compliance and increase efficiency. 

Learn more: https://www.deel.com/lp/forrester-global-payroll-study/?utm_medium=sponsored-newsletter&utm_source=nickday&utm_campaign=ww_engage_download_nickday_sponnewsletter_payrollnewsletter-forresterreport-dec24_gp_all&utm_content=engage_gp_sponnewsletter_forresterreport-sponnews400-fin_en

—-------------------------------—-------------------------------—-------------------------------—------------------

Find your ideal candidate with our job vacancy system: https://jgarecruitment.ck.page/919cf6b9ea

Sign up to the HR L&D Newsletter - https://jgarecruitment.ck.page/23e7b153e7

Connect with Curtis: https://www.linkedin.com/in/curtisabateman

Connect with Nick Day: https://www.linkedin.com/in/nickday/

Of course, if you are an HR or L&D professional listening to this podcast and you have an HR, HRIS or L&D related vacancy that you would love some specialist HR recruitment support with – please also get in touch with me! I would love to help show you what a great HR recruitment experience feels like! You can reach out to me directly at nick@jgarecruitment.com or give me a call – 01727800377.

Thanks for listening folks – I look forward to bringing you the next episode of the HR L&D Podcast real soon!

—-------------------------------—-------------------------------—--------------------

(00:00 ) Introduction

(01:16 ) Navigating Change, Culture, and Communication

(02:32 ) Defining Human Resources 

(05:08 ) The Four-Step Change Model

(10:38 ) Common Obstacles Leaders Face 

(14:36 ) The Role of Culture in Managing Change

(21:43 ) Mastering Effective Communication

(24:09 ) Individualized Communication During Change

(27:00 ) Emotional Intelligence and Empathy in Leadership

(33:17 ) Developing Resilience and Its Role in Change

(37:57 ) The Importance of Leadership Tools and Skills

(40:11 ) Future Trends in Change and Culture

(41:22 ) Curtis Bateman’s Journey and Change Methodology

(46:50 ) Advice for Leaders Facing Change